The Subscription tab is where the ranch owner views the current plan, manages billing, and changes or cancels the subscription. Open Settings and click the Subscription tab.
| Note: Only the owner can modify the subscription or other ranch settings. The Subscription tab is available only to the ranch owner. |
Your subscription at a glance
The plan card shows your plan name, your next payment and its date, and your current limits for Animals, Team Members, and Weather Measurement Points. Use MANAGE SUBSCRIPTION to change your plan. Below the card are links to view invoices, edit your billing address, update your payment method, and cancel. The Billing details line at the bottom summarizes your billing cycle and plan price.
The plan card, the management links, and the billing details summary.
Subscription statuses
The message at the top of the tab tells you the status of your subscription:
- Free trial - while you are trying PastureMap, the tab shows your 14-day free trial, and the billing details tell you when the trial ends.
- Active subscription - once you subscribe, the tab thanks you as a subscriber and the card shows your next payment and your limits.
- Legacy plan - older plans appear under a legacy plan name, such as PastureMap Legacy Standard. To move to a current plan, contact support at support@pasturemap.com.
- Cancelled - after you cancel, the tab shows that your subscription is ending soon. It stays active until the end of your billing cycle, and you can reactivate it before then.
The free trial status, with the trial end date in the billing details.
The cancelled status, with a link to reactivate before the end date.
Changing your plan
Click MANAGE SUBSCRIPTION to see the available plans. Each plan has its own limits for animals, team members, and weather measurement points. Owner roles can adjust subscriptions at any time, with any changes and payment being pro-rated.
Pre-defined plans will be presented.
- Click MANAGE SUBSCRIPTION.
- Choose a plan from pre-defined options
- In the Subscribe to PastureMap dialog, use the Options sliders to set Animals, Members, and Weather Measurement Points. Check Add extra points to add more weather points. The price breakdown and Total update as you adjust.
- Enter a Promo code if you have one.
- Click Next to continue, or Close to cancel.
Setting animals, members, and weather points, with the live price breakdown.
| Note: If you set the animal limit below the number of animals currently in your ranch, PastureMap shows a warning and the Next button stays disabled until you raise the limit or remove animals. |
Viewing invoices
- Click VIEW INVOICES.
- The Invoices dialog lists each invoice with its date, amount, and status.
- Click DOWNLOAD next to an invoice to save a copy.
The Invoices dialog with a downloadable invoice.
Editing your billing address
- Click EDIT BILLING ADDRESS.
- In the Billing address edit dialog, click Change to update the address.
- Click Save.
The Billing address edit dialog.
Updating your payment method
- Click UPDATE PAYMENT METHOD.
- To use a card already on file, select it under Use existing payment method. To add a new card, open Add new payment method and enter the card number, expiration date, and security code.
- Click Update.
Choosing a saved card or adding a new payment method.
Cancelling your subscription
- Click CANCEL SUBSCRIPTION.
- The dialog explains that your subscription stays active until the end of the current billing cycle, after which you lose access to premium features.
- If you like, select a reason under "Tell us why you're leaving." This is optional.
- Click Cancel Subscription to confirm, or Keep My Plan to stay subscribed.
The Cancel Subscription dialog.
| Note: After you cancel, the tab shows that your subscription is ending soon and it stays active until the end of the billing cycle. You can reactivate it before then using the reactivate link on the Subscription tab. |
Troubleshooting
- You can't add animals. This usually means your subscription is not active (your free trial ended or it was cancelled) or you have reached your current plan's animal limit. Reactivate or resubscribe from the Subscription tab, or open MANAGE SUBSCRIPTION to raise the Animals limit or move to a higher plan.
- You see "This ranch currently has X animals, but you requested only Y." You set the animal limit below the number of animals already in your ranch. Raise the Animals limit above your current count, or remove animals, then continue.
- You can't manage your subscription in the mobile app. Subscription changes are made on the web version. Open PastureMap in a web browser and go to Settings, then the Subscription tab.
- You are trying to add a person here. Adding team members and consultants is done on the Team members tab, not Subscription. See Managing Team Members and Consultants.